SciCare Broadband Services

Scientific Atlanta’s services and support tools can help you deal with the complexity and ensure success of switched digital video deployment.

Unique support tools help to reduce non-responders and select the right channels prior to deployment, and provide capacity planning and network support after deployment.

Without the right tools from Scientific Atlanta, you will not know how your system and channels are being used, and can’t identify problems in the network that prevent services from reaching subscribers.

SDV Readiness Service – Scientific Atlanta consultants leverage field proven tools to provide SDV Network Readiness support and analyze customer viewership patterns to help determine switched digital candidates and the associated budgetary elements

Retriever Viewership – Allows you to capture important viewership patterns prior to deployment. This data assist with decisions about which channels to switch, the amount of bandwidth that can be reclaimed, and the amount of budget to allocate. (More information about Retriever Viewership)

Pointer Network Monitoring and Status Application – Critical before and after deployment, Pointer helps to identify chronic non-responders to the network element and provides a minute by minute understanding of your entire set-top population. Pointer helps to preparation you for the successful deployment of switched digital services. (More information about Pointer)

SDV Capacity Planning and Viewership – After launching switched digital, these applications will allow you to understand capacity utilization and viewership patterns to the service group. Easily configured thresholds provide operators with early detection of capacity issues that can impact customers and help plan for network expansions as switched channel usage increases.